Smart Ticketing System: Automate Task and Deadline Management
With Timly, you get a versatile workflow management system perfectly suited to a variety of needs, from IT support and maintenance to service tasks and employee reports.
Our ticketing system integrates support with your inventory management, allowing your staff to easily raise tickets if any asset-related issues arise. You can automatically assign tickets, maintain a clear overview of ticket status, and let your team handle tasks anytime, from anywhere. Boost your operational efficiency and streamline your processes now.
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Automate Your Task Management
Easy Ticket Creation
Automated Ticket Allocation
In-System Messaging
Custom Access Permissions
Easily Handle Any Request: Your User-Friendly Ticketing System
With Timly, you can create tickets for a wide range of needs – whether it’s IT support, cleaning tasks, service & maintenance work, or employee reports. Our adaptable ticketing system allows you to seamlessly assign each request to the responsible parties and schedule them individually.
Moreover, the system’s scheduling feature makes it easy to manage both one-time and recurring deadlines and tasks, ensuring you always stay on top of their status with automatic reminders.
Over 600 Companies, Schools and Cities Rely on Timly
All Key Tasks at a Glance
Transform task management in your company with our versatile ticketing system. With Timly, always keep track of critical tasks, important deadlines, and relevant inventory information.
Defects Tracking
Deadline Management
Support Requests
Support requests can be instantly viewed, directly processed, and commented on.
Simplifying Defects Tracking
Timly’s intuitive ticketing system makes documenting, categorizing, and tracking defects and issues easy, ensuring quick resolution and improvements in quality. An essential tool for businesses looking to continuously optimize their task management processes.
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Smart Deadline Management for Control and Clarity
Control
Customize
Connect
Simplify Your Deadline & Due Date Management with Timly Software
Effortlessly oversee all due dates for your equipment, machinery, and assets in the Activity Overview. The user-friendly interface and automatic notifications make managing both one-off and recurring appointments simple and quick.
Whether it’s cleaning tasks, maintenance, or repair, with Timly you can ensure your team never misses an important date again. Our smart deadline management excels by offering a versatile solution that’s integrated with other important aspects of your inventory management.
Access Support Requests Anytime
Keep all your support tickets in view and all information in one place, no matter where you are.
With our in-system commenting feature, you can push processes forward, tag people, and smartly manage your support service. Get quick responses to questions and issues, ensuring that service matters are addressed promptly.
Also, involve service partners, providers, or customers in your support processes through Timly’s smart QR codes.
(No credit card required)
Function Comparison: Ticket System Light vs. Pro
Ticketing System
Light
Ticketing System
Pro
Documentation
Digitally sign tickets
Add attributes
Comment on tickets
Attach documents & images
Connect to asset
.
.
Features
Add status
Assign tickets
Add watchers
Add instructions
.
Default status
.
Costumizable status
Pro Functions
Automatic assignment
Ticket history (audit log)
Flexible for each unit
Create PDF exports
Restrict ticket types
.
.
Asset Management Software in Use by Our Customers
With our digital solution, customers can always keep an eye on all tasks relating to tools, maintenance, deadlines and defects. Everything can be managed via the innovative ticket system.
Optimized Device Management With Innovative Self-Inventory
SodaStream is the world market leader for water sparkling systems for domestic use and has a lot of IT equipment at its various locations. Many colleagues now work from their home offices. A digital solution for the efficient management of IT end devices became necessary...
Panasonic x Timly: Driving Technological Innovation
One of the most remarkable aspects of human ingenuity is our ability to innovate. Innovation is embedded in the DNA of consumer electronics giant Panasonic, which has diversified into a number of sectors, from heavy industry to construction...
Manage Video Equipment Efficiently Without Much Effort
The Hamburg media company always does outstanding journalistic work and is characterized by independent reporting. In order to maintain journalistic quality, the teams work with highly specialized devices – these need to be managed efficiently...
Smart City Asset Management – Timly in Use at DIGOOH
The core business of DIGOOH Media GmbH in Cologne is to manage digital city light posters (DCLP) for outdoor use in various cities in Germany. The challenge here lies in making the client’s communication message always available at the right time, in the right place...
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Why the World’s Best Companies Use Timly
Great praise to you and the Timly team. We all really enjoy working with Timly and we will certainly introduce your tool within other areas of our company.
So far we have only had good experiences. We have already activated Timly for about 90 of the 250 planned technicians, and there have been no problems whatsoever. Requests for minor (display) errors were dealt with quickly. On the part of our technicians, the go-live and also the introductory phase went very smoothly. The feedback was that everything was self-explanatory after about one hour of training.
Timly is an established system in our company. Thanks to Timly, we always have a comprehensive image of our assets. This is exactly how we envisioned it.
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Book a no-obligation online meeting with us today or start your free trial account directly.
(No credit card required)
